Capita plc has announced the signing of a new four-year agreement with Transport for London (TfL) to provide customer contact centre services, with an option to extend the deal for an additional two years. As part of the contract, Capita will manage half of all voice calls from Oyster card users as well as all written communications , including emails and web form submissions. Staff training for the new service is already in progress, and the first phase of operations is ex

Work has officially started this week on a major new active travel scheme in Bath city centre, designed to create safer, greener, and better-connected routes for walking, cycling, and wheeling. The Bath Quays Links project represents the next stage in the wider Bath Quays regeneration and focuses on improving access along Lower Bristol Road and Green Park Road . The scheme will enhance connections to the Bath Quays Bridge , which opened in 2022, and includes the addition of

Sunderland has officially opened its new £44 million Keel Crossing, a striking pedestrian and cycle bridge that now links the city centre with the growing northern Riverside area. Constructed by VolkerStevin on behalf of Sunderland City Council , the bridge forms a major part of the £600 million Riverside Sunderland regeneration programme . It officially opened to the public on Saturday, 18 October , coinciding with a bustling matchday as fans made their way to the Stadium o

A £40 million bridge project in Swindon that has never been opened to the public could soon be torn down and rebuilt after engineers uncovered significant construction defects. The Southern Connector Road was meant to link 10,000 new homes to the A419 and M4, improving access across the south of the town. However, the road and bridge have remained closed since completion after the main contractor, Buckingham Group, went into administration in 2023 before crucial safety assess

Christmas is coming – and National Highways is pulling out all the stops to bring some festive cheer to the people of Nottingham by making sure that the A52 is running in both directions in the run-up to the big day. National Highways is delivering a huge improvement scheme on the A52 Derby Road in Nottingham including reconstructing the carriageway, tackling issues with drainage and flooding and introducing a cycle path and safer pedestrian routes. A one-way system is curren

The Department for Transport (DfT) has appointed Kate Cohen, director of strategic roads and local projects, as the senior responsible owner (SRO) for the £10bn Lower Thames Crossing (LTC), providing high-level oversight while delivery continues under National Highways. Cohen, who has previously worked as a project director at the former Infrastructure and Projects Authority , will act as a key liaison with the Treasury and support National Highways in managing the project wi

US company Waymo will launch a driverless taxi service in 2026 while UK rival Wayve plansautonomous trials next spring The race to bring self-driving cars to the UK is on. On Wednesday, Waymo said it plans to launch a fully driverless robotaxi service in London in 2026 – the first European city to host the technology. The announcement landed days after reports that Waymo’s UK rival – the similarly named Wayve – is in talks to raise up to $2bn, in a round led by Microsoft and

The Scottish Government has launched a powerful new campaign urging motorists to ease off the accelerator, as new figures show that speeding remains a factor in around 20% of all road deaths across Scotland. Developed in partnership with Road Safety Scotland and supported by the Scottish Fire and Rescue Service (SFRS) , the campaign calls on drivers to recognise how small changes in behaviour can make a life-saving difference. According to research by the Global Road Safety

Concerns have been raised it's only a matter of time before someone is killed at the Twickenham junction. Families protested at a "death trap" junction in South West London on Friday to call for urgent safety improvements. More than 2,500 residents signed a petition demanding Transport for London (TfL) take action at St Margaret's Roundabout on the A316, in Twickenham, to tackle "unacceptable danger" faced by schoolchildren, other pedestrians and cyclists, as they fear it's o

Construction work is set to begin next week on a major active travel project in central Bath, marking a key step toward creating safer, greener, and more accessible routes across the city. The Bath Quays Links scheme will transform travel along Lower Bristol Road and Green Park Road , making walking, wheeling, and cycling easier and more enjoyable. The project will also enhance access to the Bath Quays Bridge , which opened in 2022, connecting key employment and residential

Site forms often ask questions that don’t apply to the task at hand. For infrastructure businesses working on complex projects – from civil engineering teams installing kilometres of pipeline for wind turbines, to surfacing firms laying recycled asphalt on the busiest motorways in the country – this can slow down work and create confusion. With so many variables to these projects – items of plant, operative numbers, qualification needs on site, materials delivery – digital so

The West Midlands has taken a major step toward making self-driving public transport a reality on UK roads, thanks to groundbreaking work led by Transport for West Midlands (TfWM) and Solihull Council. Their newly developed Automated Public Transport Service (APTS) Specification sets out, for the first time, a comprehensive framework to help local authorities confidently commission and deliver automated transport systems that bring lasting public benefits. The 53-page docume

National Highways and The Wildlife Trusts have been named the overall winners at the 2025 Biodiversity Challenge Awards, recognised for their ambitious nationwide initiative that has restored thousands of acres of natural habitats across England. Their award-winning Network for Nature programme has, over the past five years, planted more than 13,000 trees , restored 35 kilometres of rivers and streams , and enhanced over 2,300 acres of land . The large-scale effort, selected

National Highways is being urged to resume its programme to replace ageing steel motorway barriers with stronger concrete systems as safety concerns rise over heavier electric vehicles (EVs). Most existing steel barriers were designed to contain vehicles weighing up to 1.5 tonnes , significantly below the weight of modern battery-powered SUVs and EVs, which can exceed 2.2 tonnes . In a new report titled Containing the Risk of Heavier Electric Cars: A Concrete Solution , concr

A major public consultation has opened on a new 10-year Movement Strategy aimed at reshaping how people and goods move in and around Bath. The strategy sets out a long-term vision to reduce congestion, cut carbon emissions , and create a more connected and accessible transport network for residents, commuters, and visitors. Transport currently accounts for 36% of greenhouse gas emissions in Bath and North East Somerset, with Bath ranked as the fifth most congested urban are

Newly appointed Roads and Buses Minister Simon Lightwood MP used his keynote speech on day two of Highways UK 2025 to praise the highways sector while acknowledging potential challenges ahead. Opening with a light-hearted reference to succeeding his predecessor Lillian Greenwood “in the transfer window,” the MP for Wakefield and Rothwell said he was eager to deliver significant results in his new role. “Britain’s roads, cycleways, and footways are more than just concrete and