TfWM smart travel leader Chris Lane retires after decade driving transport innovation

Chris Lane, the long-serving head of smart travel at Transport for West Midlands (TfWM), has announced his retirement after nearly a decade helping shape the region’s approach to transport innovation, connectivity and digital mobility.

During his time with TfWM, part of the West Midlands Combined Authority (WMCA), Lane played a significant role in advancing smart travel initiatives across the region, helping modernise public transport systems and supporting the development of more integrated, technology-driven mobility solutions.

Widely respected across the transport sector, he also served as head of transport innovation, working closely with industry partners, local authorities and operators to improve how people move around the West Midlands.

His tenure coincided with a period of major transformation for the region’s transport network, including investment in smarter ticketing, integrated transport systems and innovation programmes designed to support more sustainable and connected travel.

Announcing his retirement in a reflective social media post, Lane paid tribute to colleagues and partners who had supported him throughout his career.

“As I look back on my time, I am filled with immense pride and gratitude,” he said.

“Working to keep the West Midlands moving and connected has been an incredibly rewarding journey, and it wouldn't have been possible without the brilliant people I've had the pleasure of working alongside.”

He reserved particular praise for colleagues across TfWM and the WMCA, highlighting their dedication to improving transport across the region.

“To my amazing colleagues at TfWM / WMCA – Thank you,” he wrote.

“Your passion for improving public transport and the region was always inspiring. I will truly miss working together, but I leave knowing the work we were doing is in the best possible hands.”

Lane also acknowledged the wider transport industry, recognising the collaborative relationships built over many years.

“I also want to extend my thanks to my colleagues and partners across the wider transport industry,” he added.

“Your support and shared commitment to excellence has meant a great deal to me. The transport sector is built on partnership, and I am so grateful for the professional relationships and friendships we've built over the years.”

While stepping away from day-to-day work, Lane suggested his connection to the sector may not be ending completely.

“While I am hanging up my laptop and stepping back from the commute into Birmingham, I look forward to watching the continued success of WMCA and the wider transport network from the comfort of retirement,” he said.

“I do hope to continue to play a small part.”

His retirement marks the end of an important chapter for transport innovation in the West Midlands, with colleagues and industry partners recognising his contribution to helping position the region at the forefront of smarter, more connected mobility solutions.