London Councils Urges E-Bike Operators to Respect Borough Contracts

London Councils is urging e-bike companies to comply with existing agreements with boroughs across the city, amid rising concerns that some operators are expanding into areas without authorization.

Where agreements are in place, operators are contractually obligated to ensure that e-bikes are parked in designated locations and not left abandoned. If bikes are improperly left, operators must collect them and return them to approved parking spots.

Despite these rules, certain companies have extended their services into boroughs without contracts, often failing to meet agreed standards for managing their fleets. Residents have reported e-bikes obstructing pavements or being abandoned in public areas, creating safety hazards for pedestrians and frustration for riders seeking a dependable service.

The upcoming English Devolution Bill is expected to establish a new licensing framework for e-bike operators, granting Transport for London (TfL) and boroughs the authority to regulate the sector more uniformly across the city.

In anticipation of these changes, boroughs are working to secure fair and consistent agreements with e-bike operators that provide safe, affordable transport options. These contracts clearly outline how services should operate, including requirements for responsible collection and redistribution of bikes, as well as designated parking areas.

Such procurement processes also help boroughs negotiate better deals for residents. In Hackney, for example, the council recently reached an agreement with operators to offer rides starting at £1.75, equivalent to a standard TfL bus fare.

This strategy aims to keep active travel affordable and accessible while encouraging more Londoners to choose environmentally friendly transport options.

London Councils has welcomed the growth of e-bike use in the capital, noting its benefits for both the environment and public health. At the same time, operators are expected to act responsibly and honour borough procurement agreements.

Mayor Brenda Dacres OBE, London Councils’ Executive Member for Transport and Environment, said:

“Londoners expect e-bikes to be safe, well-managed, and offered on fair terms in every neighborhood. Boroughs are committed to promoting active travel, but this must be paired with accountability and respect for local agreements.

“These contracts protect residents and public spaces while ensuring riders have access to a reliable, affordable service. We want e-bike operators to be partners in building a sustainable and safe network in London, and we will continue to put residents and riders at the center of this work.”