Baker Street Station Linked to Nearly Half of ‘Mind the Gap’ Falls on the Tube

One London Underground station has been responsible for almost half of all incidents in which passengers fell between a train and the platform over the past four years, newly released figures show.

Between April 2021 and March 2025, 303 passengers fell onto the track while boarding or alighting at Baker Street station. That figure is almost equal to the 304 similar incidents recorded across the rest of the Underground network combined during the same period.

The data, released by Transport for London (TfL) in response to a Freedom of Information request, has prompted renewed focus on safety measures at the busy station. TfL confirmed that work is under way to relocate the train stopping point on platform 2 at Baker Street in a bid to reduce the gap between trains and the platform edge.

A TfL case officer said the proposed changes were complex, as they would require alterations to the track layout. “The project is currently at concept design stage,” they said, adding that existing safety measures would remain in place until the work is completed.

TfL has already introduced a number of mitigations at Baker Street to reduce the risk of passengers falling. These include adjusting platform nosing stones to narrow the gap, installing slip-resistant surfaces, and adding tactile paving along platform edges to assist visually impaired customers.

Across the Underground network, a total of 334 ‘train-platform interface’ incidents were recorded during the four-year period. Three resulted in serious injuries, while 91 led to minor injuries. This represents a notable increase compared with the 247 incidents recorded between 2023 and 2024, which included one serious injury and 71 minor injuries.

Outside Baker Street, the next highest number of incidents occurred at Bank and Monument stations combined, where 61 falls were recorded. Farringdon followed with 47 incidents.

TfL said the most recent financial year, from April 2024 to March 2025, saw a rise in the number of passengers falling between trains and platforms. However, the organisation stressed that safety remains its top priority.

“The safety of our staff and customers is always our foremost concern, and London Underground is recognised as one of the safest metro systems in the world,” the TfL case officer said.

The transport authority said it continues to promote safety messages across the network, including posters on platforms and inside trains reminding customers to mind the gap, stay behind the yellow line, and avoid rushing. Additional messaging is deployed at locations identified as higher risk, supported by station staff where needed.

TfL also runs year-round safety campaigns across its services and uses social media and editorial partnerships to widen the reach of its messaging. The organisation said it continually reviews the effectiveness of these measures and is trialling new technologies aimed at further improving passenger safety.