North Northants Council Approves New Framework to Improve Pothole Repairs and Road Maintenance

North Northants Council has introduced an updated highways maintenance framework aimed at improving how road defects, including potholes, are identified and repaired.

The move comes as senior councillors stress the need to demonstrate progress and rebuild public confidence in local road maintenance.

The newly approved Highway Inspection Maintenance and Response Framework (HMIRF) replaces earlier guidance inherited from the former county council in 2019. It outlines how inspections will be carried out, how defects are prioritised, and how quickly repairs should be completed, with a focus on improving safety, consistency, and long-term outcomes.

Among the key changes are clearer criteria for identifying and categorising defects, along with revised response times. High-priority (P1) issues will now be addressed by the end of the following day rather than within 24 hours, while lower-priority (P4) defects will be dealt with within 90 days instead of the previous 180-day timeframe.

The council says these adjustments will enable contractors to plan more permanent repairs rather than relying on temporary fixes, as well as improve efficiency by grouping work more effectively.

Speaking at a recent executive meeting, Councillor Chris McGiffen, responsible for highways and travel, highlighted the challenges posed by years of underfunding. He said the new approach represents a shift away from short-term solutions towards preventative maintenance, helping to reduce the likelihood of potholes and road deterioration over time.

Deputy Leader Councillor Eddie McDonald acknowledged ongoing public concerns about road conditions, noting the importance of delivering visible improvements. He said residents need reassurance that the council is fulfilling its commitments.

Some concerns were raised about the revised response time for urgent defects, with fears it might appear to reduce service levels. However, councillors were told the change would minimise unnecessary out-of-hours work and allow for better planning without compromising safety. Emergency hazards posing immediate risk will still be addressed within two hours.

A trial of the shorter response window for lower-priority defects has already shown positive results, with fewer issues escalating in severity—suggesting earlier intervention is improving overall road condition.

The framework has been approved unanimously and will take effect immediately, with annual reviews planned to ensure it remains aligned with future regulations and local priorities.