North Northamptonshire Council Introduces New Framework to Improve Highways Repairs

North Northamptonshire Council is set to introduce a revised framework for managing highways defects, aimed at improving response times, consistency and overall network safety.

The council’s executive will review the updated approach on 14 April, with the new framework designed to replace the previous 2019 highway safety inspection guidance inherited from the former county council.

The updated system sets out how issues such as potholes and other defects will be identified, prioritised and repaired, with a stronger focus on both reactive maintenance and longer-term planning.

Councillor Chris McGiffen, executive member for highways and travel, said the framework represents a step forward in addressing the condition of the network: “This approach is about improving safety while delivering a more consistent and efficient service. It recognises the scale of the work required and aims to ensure repairs are completed correctly the first time.”

Key elements of the framework include clearer guidance on how defects are managed, alongside revised response times. For example, lower-priority defects currently addressed within 180 days will now have a target response time of 90 days, supporting a shift towards more proactive maintenance and reducing repeat reports.

For higher-priority issues, the standard response window will move from 24 hours to completion by the end of the following day, allowing for more efficient scheduling while maintaining safety standards. The existing two-hour response time for emergency and high-risk situations will remain unchanged.

Additional measures include enhanced monitoring processes to ensure performance is maintained, as well as a broader scope covering issues such as obstructions, encroachments and unauthorised signage, with clearer routes for enforcement action.

The framework also sets out how specialist inspections will be carried out, supporting a more comprehensive approach to network management.

Council leader Martin Griffiths said the changes form part of a wider programme of investment: “Our roads have been impacted by years of underfunding. Alongside increased investment, this framework will help us better manage the volume of repairs needed and improve outcomes for residents.”

The council expects the new approach to support safer roads, improved efficiency and better long-term asset management across North Northamptonshire.