The London Borough of Barnet has brought its planning, highways and environmental health professional services back in house.
Some council services are still being delivered by Capita; estates, building services and facilities are set to return to council control by September 2023, with contracts for human resources and financeending in 2024. IT, customer services and revenues and benefits will remain with Capita “for the time being due to the complexities and scale involved”, the council said.
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