Residents say they are at a loss of where to turn to as the roads they live on are an “absolute nightmare” when it comes to accessibility.
Neighbours on Mayfield Avenue and Bradford Avenue say huge potholes fill up like “swimming pools” when it rains on the unadopted roads.
They said their main concern is that disabled elderly residents are unable to safely walk out of the homes “due to the terrible state of potholes and bumps” on their streets, just off Manchester Road in Burnden.
Residents say they accept that it is an unadopted road and have spent tens of thousands of pounds trying to improve it, but the streets have only been fixed for a few days before starting to deteriorate again.
And they say they desperately need the help and support of highways officers.
Sarah Ahmed has lived on Mayfield Avenue for nine years and says she has been complaining ever since to have the roads fixed, especially since her 12-year-old daughter became wheelchair bound five years ago.
She said: “The road is very narrow and very bumpy, which fills up with huge amounts of rain and mud.
“They are so bad you can’t walk past it.
“Some days we are unable to walk outside, and I have to carry her out of the house.
“I have been fighting for nine years, calling the council and speaking to everyone I could speak to.
“The quality of life isn't right down here.”
Another resident who lives on Bradford Avenue says that the potholes have become ‘so dangerous’ that she ended up hurting both ankles.
Anna Hilton said: “The potholes are so dangerous, it's very easy to go over on an ankle and fall to the ground.
“I have hurt both ankles in the year I have lived here from the uneven road.
“Also, when it has been raining, it is almost impossible to walk up the street without getting filthy and ruining your clothing or hurting yourself.”
Anna also says that it is ‘impossible’ for her disabled mum to walk down the street.
She added: “I have a physically disabled mum who cannot possibly walk down the street that has had to re request a taxi several times as she's been refused to be taken all the way due to the state of the roads.”
A manager of two mental health care homes on Bradford Avenue says the road is in “serious disrepair” which has caused issues for medical professionals and emergency services attending appointments.
Amy Birnie said: “We have had serious issues with medical professionals and emergency services attending to the road struggling to drive down and transport patients safely.
“We have had vulnerable adults fall and injure themselves and we have public transport such as taxis refuse to drive down, which leads to our residents with mobility issues missing appointments and not being able to access the community.
“As you may understand this has a great negative mental health implication on our residents causing increased isolation.
“We are but a few of this type of placement in Bolton and it is imperative we are able to continue to provide safe placements for vulnerable adults, however the condition of the road is having a greater impact on this than we could have anticipated.”
Amy, along with many other residents, says this has led to a number of vehicles being damaged due to the bumpy road and being so narrow.
Neighbours have also shared concerns over fly tipping and a rat infestation which has got to a point where one resident says they are unable to eat in their home due to the damage being caused.
Ward councillor Cllr Mohammed Ayub said: “It’s an unadopted road so it’s the residents' responsibility.
“We did help last year and did road planning and spent thousands of pounds on it, but it didn’t last long.
“If we had some funding available then something could be done, but Highways don’t deal with it.
“I will however look at potential funding because it needs something more permanent.
“I can’t promise anything, but I will have a look because I would like to do something about it.”
Cllr Ayub says he will have a look at the rat issue and fly tipping to see if a solution can be found.
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