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Dott expands Brussels operations as demand grows



Dott, a leading European micro-mobility company, is expanding in Brussels as demand grows for its fleet of shared e-scooters and e-bikes.


To support a surge in use of its service, the provider is adding a second warehouse housing fleet maintenance and operations support functions in an additional, larger operations centre located on Rue Plantin.


During 2021, Dott more than doubled (176%) the number of rides in the city compared to 2020, with as many people now using its shared vehicles as taking taxi rides in the city.1 Over 60% of rides now take place using a pass, which offer greater value for regular users, demonstrating that Dott’s fleet of e-scooters and e-bikes are being used for regular, effortless travel around the city.


An average trip distance of over 2km (2.02km) shows that micro-mobility vehicles are being used for significant trips that wouldn’t typically be walked. Since launch, 50% of the population of Brussels has now ridden a Dott vehicle.2


To accommodate the increase in riders, Dott unveiled the first of its next generation of e-scooter. New features include front suspension and larger 11.5” wheels for a more comfortable ride, an integrated phone holder with wireless charging and enhanced location accuracy to improve control around parking and speed controls.


The new warehouse and e-scooters will continue to be operated using Dott’s unique approach to micro-mobility. Repairs, maintenance and logistics will be handled in-house by specialists ensuring greater control over the quality of its operations, resulting in a safer and more reliable service for its users. Vehicles are built to last and repaired where necessary, and any parts that cannot be reused are recycled.


Dott now has a team of over 50 based in Brussels, and with the new warehouse has over 3,000m2 of space in the city. A fleet of 20 cargo bikes and 10 e-vans supporting millions3 of journeys per year in a 24/7 operation throughout the city.


Marien Jomier, General Manager Belgium, Dott, said: “The opening of our new, expanded warehouse marks a new chapter for Dott in Brussels. Having doubled our usage last year, we have become a part of everyday life in the city, helping to keep people moving in a sustainable way. This new base for our operations will ensure we can continue to provide a safe and reliable service for increasing numbers of riders.”


Brussels was the first city that Dott established its service in January 2019. Over three years, it has expanded to reach 11 countries and over 40 cities, adding e-bikes to its fleet of e-scooters to offer different vehicles to suit different needs of its riders. Dott unlocks cities by providing a reliable, safe and efficient way to get around, free from congestion and without causing pollution.


Dott prioritises the safety of its riders, other road users and pedestrians, collaborating closely with the cities it operates in to offer a service adapted to the needs of each city. Consistently measuring and reducing its impact on the environment, Dott offers the most efficient way to get around whilst reducing pollution and congestion in cities.


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