Lunch and Learn Session

The presentation was led by Reference Point, Mitie – providers of the Passport software and service, and the HE Passport Steering group alongside Mark Byard Director for Health, Safety and Wellbeing at Highways England.


The presentation starts by covering the background – including what is the Passport Scheme, why the initiative started, the benefits, who is it for, plus an update on the Highways Common Induction.


The Passport software provided by Reference Point and Mitie is a key component in delivering the benefits identified, so much of the session will then move to cover what the software and service provide – not only for the HE community but other organisations too.



Tanya Morris (Reference Point Ltd)

Business Development Director and Director, SkillGuard - Major Client Relationships


As well as helping win some of the company’s largest contracts, Tanya also maintains active involvement on major client implementations of Reference Point's flagship mobile workforce solution, SkillGuard. This system is the backbone behind Network Rail Sentinel; HS2 Validate, the Australasian Railway Association’s RIW system; Thames Water Passport and Highways Passport.

Tanya is also a senior member of the Innovation Team at Reference Point that continues to drive product development, to ensure the solution maintains its premium position for its clients to help protect workforces and maximise efficiency.

She will present an overview of Highways Passport - its principal features and the many benefits of implementation across the entire Highways Supply Chain – and describe how Reference Point and partner Mitie deliver the entire solution for the sector.


Mark Byard (Highways England

Health, Safety and Wellbeing Director


Mark joined Highways England as Health, Safety and Wellbeing Director in April 2018 after nearly 20 years in the water industry.  Prior to joining Highways England Mark was H&S Director at United Utilities based in the North West and was at Severn Trent Water before that in health and safety and operational management roles. 


Mark’s background in operations is a continuous point of reference as he develops new health, safety and wellbeing strategies.  Since joining Highways England Mark has developed their new approach to health, safety and wellbeing ‘Home Safe and Well’ which launched across Highways England and the supply chain in early June 2019.  This approach supports the company’s vision ‘we want everyone who works with us and everyone who travels on our network to get home safe and well’


Jed Yaqub (Mitie Security Ltd, Mitie Group PLC)

Technology Solutions Director, Validate – Account Director


As well as having responsibility for Mitie’s Security Technology Solutions such as Lone Worker monitoring, CCTV monitoring and Mitie’s surveillance solutions, Jed is also Mitie’s Account & Contracts Director for Highways England, Network Rail Sentinel and HS2 Validate.


Closely involved in all Validate mobilisations and delivery since 2012, Jed’s role has involved responsibility for the Mitie Technology Centre (Mitec) that delivered Validate card fulfilment, training, onboarding, contract management, invoicing and help desk operations. 


Mitec is also Mitie’s flagship surveillance hub (ISO27001 & BS5979) and has approximately 175 staff.


Working closely with Mitie’s partner Reference Point Ltd, Jed is also intimately involved with the development and delivery of solutions that meet the complex needs of our customers that operate in highly regulated and secure environments.